Social Media Policy — Rooted Mosaic Therapy

By following, engaging with, or messaging any Rooted Mosaic Therapy social media account (including Instagram or LinkedIn), you acknowledge and agree to the following:

What These Accounts Are For

My social media presence exists to share general education, reflections, and community related to therapy, IFS, and the topics I specialize in. It's a space for connection and learning, not a channel for individualized clinical support. Therefore, my social media is not intended to be, nor should be, treated as providing individualized mental health advice, diagnoses, or treatment.

Comments, DMs, and Messages Are Not Confidential

Please don't use direct messages, comments, or any social media feature to share personal mental health information, ask for clinical advice, or attempt to reach me urgently. These platforms are not secure, private or HIPAA-compliant, and anything sent through them isn't protected the way information shared in a therapy session is.

These platforms should never be used for crisis communication. If you're in crisis, see the Emergency section on my Disclaimer page. Social media is not monitored for emergencies and I may not see a message in time.

If You're a Current or Former Client

To protect your privacy and to maintain a professional relationship, I don't accept friend, follow-back, or connection requests from current or former clients on personal accounts, and I won't initiate contact with clients through social media. Interacting with my professional account is permissible, but, again, my social media is not a channel for individualized support and should not be viewed or utilized as such. Please bring any questions, concerns, or things you'd like to discuss into session directly rather than through comments or DMs. It keeps the conversation confidential and gives it the space and privacy it deserves.

Reviews and Testimonials

If you come across my practice on a review site (Google, Yelp, or similar), please know that my presence there isn't a request for a public review or rating. I genuinely welcome feedback, whether positive or constructive, but encourage you to share it with me directly rather than on a public forum to maintain and protect your confidentiality and privacy.

Concerns or Complaints

If you have a concern about care you've received, I'd always rather hear it directly so we can address it together. If you feel that's not possible, you're welcome to contact:

Updates to This Policy

As social platforms and their features change, this policy may be updated from time to time. The most current version will always be posted here. If you have questions about this policy or any subsequent updates to it, please feel free to reach out at katie@rootedmosaictherapy.com.

Last updated: 8/6/2026