Frequently Asked Questions
Where you’ll find answers to the most commonly asked questions
Have a Specific Question
on Your Mind?
Getting Started
-
It’s normal to feel unsure when starting therapy. Many people who are thinking of starting therapy are asking themselves questions, feeling stuck or overwhelmed, or are needing support that they aren’t getting. You don’t need a crisis to justify your reasoning. If you are asking yourself these questions or experiencing these feelings, your intuition is probably telling you something. You don’t have to be certain to book a consultation call with a therapist.
-
I review what you submitted and typically reach out to you at the email provided within 48 hours. If you have not received a response from me in that time, double-check your Spam folder because sometimes my emails land there.
Depending on my availability and capacity to take on new clients, I will offer to schedule a free 15-minute phone consultation to determine if we’re the right fit. If I am not able to take on new clients at the time you reach out, I will offer to connect you with someone in my network by referral or add you to my waitlist. -
Parts of me would love to give you a checklist that you can run through to determine if we’re a good fit or not. So much of relationship-building is based on feelings and intuition though. Some questions you might ask yourself are:
→ Do I feel safe and comfortable opening up about things that I might not have told anyone before?
→ Do I like the questions that Katie asks or how she structures and engages in our sessions?
→ Does Katie work with what I’m struggling with?
The answers to these questions are by no means the only way to determine rightness of fit, but I do believe they can help you start reflecting on your experience in the therapeutic relationship. -
I work with adults in Illinois and Colorado who are the reliable ones for everybody else. They typically are struggling with perfectionism, burnout, self-worth, and difficulties in relationships. I help high-achieving women, queer folks, and adult children who grew up in emotionally immature environment. Folks I work with may have experienced relational trauma in their family of origin, which has played a role in how they show up in work and relationships today. If this resonates, feel free to reach out or learn more.
My Approach
-
It's a chance for us to get to know each other more. I'll ask for more details about what's bringing you in and what you’re hoping for in our work together. This is a chance for the storyteller parts of you to shine because I’ll also ask a bit about your history and the key moments in your life. You don't need to come prepared with a tidy narrative, unless that feels helpful to you.
-
While I firmly believe that a diagnosis does not define you here. I understand that the system I work within requires a diagnosis for billing purposes, specifically if you are seeking insurance reimbursement.
For some folks, it is relieving to put a name to what they’ve been experiencing. For others, it feels limiting and pathologizing. No matter how you feel about diagnoses, you will be met as the whole person that you are. And I will handle discussing diagnoses with you thoughtfully and based on what actually fits your individual needs. -
At the beginning of a therapeutic relationship, I recommend meeting weekly for those first 6 to 8 weeks. Consistency early on does real work. It helps us to build trust and gives us a steady rhythm. After that initial period, we revisit the cadence together. And, we can continue to discuss meeting frequency at any point during our work together to ensure that we are meeting at a pace that feels supportive to you and your needs.
-
To be completely honest, it’s both. My approach draws on IFS, somatic and polyvagal theory, and a relational lens. It’s okay if you do not know what any of that means. The frameworks I mentioned shape how I listen, the types of questions I ask, and how I conceptualize our work together. In the room, it will feel like a real conversation, not a worksheet. I bring my full self into the space, the warm, humorous, and sometimes direct person that I am.
-
Standard sessions are 50 minutes. I also offer 90-minute sessions, as availability allows, for folks doing deeper trauma work who benefit from more room to process without rushing their pacing to meet the time limit. Full details on session structure can be found on my Individual Therapy page.
-
You do not need to perform here, this is your space. If we’re meeting in the office, please grab a snack or a sparkling water. There is a blanket and fidget toys if you need them, and I welcome you to bring anything else you may need to feel comfortable.
However you arrive to the space, I will meet you where you are at. We may do some conscious breathing or grounding movement to get settled in. I have found that folks find therapy helpful when there is a thread that we are following from session to session. So, I may refer to themes or patterns that we discussed in previous sessions. Sessions may feel difficult or heavy, but I will collaborate with you to ensure there is a balance that feels helpful to you. Throughout therapy, I will check in to make sure you are supported and ensuring I am helping you reach your goals. -
I offer both in-person sessions at Chicago Minds in the River North neighborhood of Chicago and telehealth sessions anywhere in Illinois and Colorado. You can switch between the two depending on your needs. I am flexible, even allowing folks to change the day of their session.
-
Healing does not fall on a linear timeline, nor does it fall on a timeline that matches anyone else’s. It’s specific to you and your needs. Some folks are looking for short-term support to learn skills or assist them in their growth. Others are looking for a more long-term relationship that encourages ongoing reflection and continued maintenance. Throughout therapy, we will collaborate to decide what feels supportive to you in reaching your goals.
For many of my clients, session cadence can ebb and flow based on their needs at any given time. As you make progress towards your goals and are feeling ready to take a pause or end therapy, we will discuss and prepare for that. As a therapist, I am honored to play a role in a chapter of your story. I understand that sometimes the work we do together builds a foundation for the work you do with someone else. And, for others, it feels comfortable to return to a familiar face after a pause. I welcome those opportunities to reconnect.
To make a long answer short, it depends on you and your needs which I will be with you every step of the way to decide what feels right for you and your healing.
-
As I do in all aspects of the therapeutic relationship, I approach the ending of our therapy work collaboratively. Endings can bring up all kinds of emotions. It’s so important to have a process for navigating them. Because of this, I recommend having a session to close out our work together with intention and with any rituals that help us make meaning of the time we spent together.
-
Yes, I provide GAC letters as part of my commitment to supporting transgender, nonbinary, and gender-expansive folks. My goal is to make this process affirming, respectful, and as accessible as possible. Reach out to talk through the process.
-
Yes, I do offer ESA letters for established clients. This is not something that I can provide in the first couple of sessions. Having an ongoing therapeutic relationship where I know you and your circumstances helps to ensure the letter is clinically appropriate and aligned with ethical guidelines for emotional support animal documentation. We can discuss timeline when you reach out.
Fees & Payment
-
In Illinois, I'm in-network with Blue Cross Blue Shield (BCBS), Cigna, Aetna, and United Healthcare/Optum (UHC).
If yours is not listed or you are located in Colorado, I am considered out-of-network. You can check your specific out-of-network benefits via the Mentaya tool below. I can provide a superbill for you to submit for reimbursement or I partner with Mentaya, a service that handles this process for you. More details can be found on Illinois and Colorado pages. -
I accept most credit/debit cards on my online system. This includes HSA and FSA cards. Payment is typically collected the day of the appointment.
-
I use an equitable pricing model. Please see the next question for more details about what that means.
My current market rate fee for a 50-minute session is $200. -
Rather than charging everyone the same rate, I offer three tiers and ask you to choose the one closest to what's genuinely accessible for you right now. This model operates on the honor system and encourages you to reflect on your circumstances, not what you'd prefer to pay. Rates are based on a 50-minute session. Longer sessions are prorated according to the selected rate.
Community Care Rate: $225+ for those who can pay this without financial hardship. Choosing this rate helps make the Reduced Rate possible for someone else.
Market Rate: $200 the standard rate for therapy with me, for those who'd prefer not to engage with the equitable model and for those using insurance benefits
Reduced Rate: $70–$175 for those experiencing financial hardship or limited resources.
For transparency, the availability I have to take on new clients at the Reduced Rate depends on my caseload and capacity at any given time. There may be periods when I'm not able to take on new clients at the Reduced Rate. If that's the case when you reach out, I'm happy to provide referrals to other counselors or resources.
-
The intention of this model is to have everyone who can afford to comfortably pay the market rate do so. This ensures the reduced rate slots are reserved for those would not be able to access therapy without the reduced rate.
This model asks you to reflect on which of the three amounts you could pay consistently without it creating financial strain. Your rate is not permanent. If your circumstances change at any point in our work together, you are always welcome to revisit this with me directly. -
If you're paying for therapy without using insurance benefits, federal law entitles you to a Good Faith Estimate (GFE). This is a written breakdown of expected costs based on your specific treatment plan.
Once we have confirmed that this is the right fit and you will be moving forward with services, I will prepare your GFE reflecting the rate that you selected from the equitable pricing model. Please review the Good Faith Estimate page for full details.
Policies & Confidentiality
-
I ask that you notify me within 48 hours of the appointment time when canceling. If you are unable to do so, the late cancellation fee is $100. If you cancel within 24 hours of the appointment time or do not show for the appointment, the fee is $200. I typically send a text checking in 5-10 minutes into session if you have not shown or previously notified me that you will be late. I cancel sessions if you are late by 15 minutes.
I understand that life happens and there are emergencies. I waive the fee the first time and offer a reminder of the policy going forward. In the spirit of equity, if I ever need to cancel your session within 48 hours and am not able to reschedule, I will waive the fee for your next late cancellation or no show. -
Absolutely. Your confidentiality is of the utmost importance to me and to the trust you put in the therapeutic relationship. Additional steps are taken to ensure your privacy when meeting in the office. There are sound machines and music used throughout the space. When we begin our work together, you will receive an informed consent in the intake paperwork detailing your rights to privacy.
The limits of confidentiality in our work together are legal and ethical in nature. I am required to break confidentiality when
- There is suspected abuse or neglect of a minor or elderly person
- You are an imminent risk of harming yourself or someone else
I understand that these processes can be harmful and will do my best to be collaborative when possible. -
I will follow your lead. Your privacy and confidentiality are immensely important to me and I will not jeopardize that. If you choose to acknowledge me, I will be happy to speak briefly with you. Keeping the conversations short outside of therapy or in a public space is my recommendation to ensure your privacy is maintained.
-
For scheduling concerns including cancellations, I ask that you leave a voicemail, email, secure message on the portal, or text. I cannot ensure the confidentiality of emails, text messages, or DMs on social media. Please do not share therapeutic content via these systems.
-
If you are in a crisis, please call 911, 988, or go to your nearest emergency room.